Spinmama is a relatively new entrant in the online casino market, having launched its website around 2015. Despite being one of the newer online casinos, it has managed to make a name for itself with an impressive portfolio of games and promotions that cater to both beginner and experienced players.
Brand Overview
Spinmama’s brand is built on a foundation of trust and reliability. The website exudes professionalism, thanks in part to its user-friendly interface and clear navigation. Players can easily spinmama.co.nz find their way around the site without feeling overwhelmed or confused by complex menus and options. However, it would be beneficial for Spinmama to clearly state its mission and values statement on the main page of the website.
One aspect that sets Spinmama apart from other online casinos is its vibrant marketing strategy. The brand makes an effort to create engaging social media campaigns, using both popular platforms like Facebook and Instagram to interact with players, offer exclusive deals, and promote new releases. These efforts not only improve player engagement but also help to grow the casino’s online presence.
Registration Process
The registration process at Spinmama is as straightforward and hassle-free as it gets in an online casino. Players can create their accounts through either a traditional fill-in-the-form route or by signing up via mobile devices using the operator-provided login options such as Facebook, Google+, etc., which are easily integrated with any user account.
During registration, players will need to provide standard details like name, date of birth, email address, and phone number. New users can choose from multiple currencies to play in Euro (€), US Dollar ($US), and a few others; however, their choice must be chosen upon sign-up as it cannot be changed afterwards.
The initial bonus is only available for new players once the profile has been validated with personal documents by providing information about one’s passport number or another valid national ID card. Users should not worry if their accounts get suspended due to this process – an e-mail will have been sent explaining how long such suspension lasts and what the reason was behind it.
Spinmama offers several user account types, each offering different benefits based on a player’s status with the website:
- Normal : The standard member type that is used by most players.
- VIP : These special users receive personalized bonuses tailored according to their wagering habits as well as preferential customer support – also VIP members enjoy no-deposit free money welcome packages every week.
Account Features
Spinmama’s account features are designed with player convenience and satisfaction in mind. Some notable features include the ability to deposit/withdraw funds, track playing history and balance changes using built-in charts or by examining full transaction logs online for review at any time.
There is also a dedicated VIP manager available who not only sends out personalized emails when they meet new clients but can personally contact them if required; users just click on their name from inside the member section (visible once logged). It should be noted that account levels – as with many sites like this one are progressive – therefore it takes more games played before moving up.
Players at any level have 100% secure and direct access via mobile browser without downloading additional software, though both desktop applications (.exe) & mobile app for Android and iOS exist; further detailed info can be found within their "About Us" page.